PRIVACY POLICY

Last Revised: September 22, 2026

Zaviwon ("Zaviwon," "we," "us," or "our"), operated by Pao & Jo LLC, DBA Zaviwon, operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zaviwon is powered by Squarespace, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including your payment card information and transaction details. Your card details are processed by our payment processor; we do not store your full card number. Account information including your username, password, security questions, preferences, and settings (where you create an account). Transaction information including the items you view, add to your cart, or purchase, return, exchange, or cancel, and your past transactions. Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry or booking a consultation. Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services. Personal Information Sources We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information; Automatically through the Services including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies; From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf; From our partners or other third parties. How We Use Your Personal Information Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications related to your account, to process purchases, returns, exchanges, or other transactions, to create, maintain, and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, and to create a customized shopping experience for you, such as recommending products related to your purchases and sending cart reminders to help keep track of items you put into your shopping cart, including when you have abandoned your cart. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email. You may opt out of these at any time using the unsubscribe option in our emails. Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, to detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to register an account, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password, or other access details with anyone else. Communicating with You. We use your personal information to provide you with customer support, to respond to you, to provide effective services, and to maintain our business relationship with you. Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies. How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. We do not sell your personal information. Such circumstances may include:

With Squarespace and other vendors who perform services on our behalf (e.g., website hosting, payment processing, data analytics, email campaigns, customer support, and fulfillment and shipping). With business and marketing partners to provide marketing services and advertise to you, in accordance with their own privacy notices. When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations. With our affiliates or otherwise within our corporate group. In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others. Relationship with Squarespace The Services are hosted by Squarespace, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Squarespace, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. Squarespace also provides the cookie banner you see on our site, which lets you accept, decline, or manage non-essential cookies. In these circumstances, Squarespace is responsible for the processing of your personal information for its own purposes, including for responding to your requests to exercise your rights over that use. To learn more about how Squarespace uses your personal information and any rights you may have, you can visit Squarespace's Privacy Policy at squarespace.com/privacy.

Third-Party Tools We Use We use a small number of third-party tools to run the Services, which may process personal information on our behalf:

Squarespace — website hosting, commerce, and email campaigns. Our payment processor — to securely handle checkout and card payments (we do not store your full card details). Cal.com — to power our consultation booking. Shipping carriers — to deliver your orders. Each of these providers processes information in accordance with its own privacy policy.

Third-Party Websites and Links The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may be viewable by other users without limitation as to its use by us or a third party. Our inclusion of such links does not, by itself, imply endorsement of the content on those platforms or of their owners or operators.

Children's Data The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you. Right to Delete. You may have a right to request that we delete personal information we maintain about you. Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you. Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions. Right to Opt out of Sale or Sharing for Targeted Advertising. Because we do not sell your personal information, there is nothing for you to opt out of in that regard. To opt out of non-essential cookies and targeted advertising, you can use the cookie banner on our site or your browser settings. We do not currently recognize "Do Not Track" signals sent from your browser or device. Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have made. If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes. Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. Withdrawal will not affect the lawfulness of any processing based on your consent before its withdrawal. You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf; before accepting such a request, we will require proof you have authorized the agent to act for you, and we may need to verify your identity directly. We will respond to your request in a timely manner as required under applicable law.

Complaints If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us, or to lodge a complaint with your local data protection authority. For the EEA, you can find a list of responsible data protection supervisory authorities through your national authority's website.

International Transfers Please note that we may transfer, store, and process your personal information outside the country you live in. Squarespace and our service providers may be located in the United States or other countries.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Revised" date, and provide notice as required by applicable law.

Contact Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hello@zaviwon.com or contact us at 2139 N University Dr #2032, Coral Springs, FL 33071, United States. For the purpose of applicable data protection laws, Pao & Jo LLC, DBA Zaviwon, is the data controller of your personal information.